Metpow Expands Self-Service Utility Management with New Payment Kiosk

Metpow is pleased to announce the launch of its new Self-Service Payment Kiosk, giving holiday parks, marinas and leisure operators another convenient way for customers to manage utility payments and account balances on-site.

Designed to work seamlessly alongside the Metpow platform and customer app, the kiosk provides an additional self-service option for guests and berth holders who may not have access to their phone, have not yet connected to site Wi-Fi, or simply prefer to manage their account in person.

Customers can use the kiosk to:

• Top up utility accounts
• Check account balances
• View utility usage information
• Make payments quickly and securely

The new kiosk helps operators enhance the customer experience while reducing the time spent handling payment queries, account top-ups and utility-related administration.

Fully integrated with the Metpow platform, the kiosk ensures account information, balances and payments are synchronised in real time, providing a seamless experience across both the app and on-site touchpoints. It is available in wall, floor and desk mounted options.

Ed Jones, CEO at Metpow, said:

"The Metpow app remains the primary way for customers to manage their utility accounts, but we know there are situations where having an alternative self-service option on-site can make all the difference. Whether a guest hasn't connected to Wi-Fi yet, doesn't have the app installed, or simply doesn't have access to their phone, the new kiosk provides a convenient and reliable way to top up, make payments and manage utilities.

For operators, it's another step towards delivering a better customer experience while reducing the administrative burden associated with utility payments and account management. We're excited to bring this latest innovation to our customers and continue expanding the ways people can interact with the Metpow platform."

The launch forms part of Metpow's continued investment in smarter utility management solutions for the leisure and marina sectors, helping operators improve operational efficiency, increase visibility and deliver a more convenient experience for customers.

To learn more about the Metpow Self-Service Payment Kiosk, contact the Metpow team or request a demonstration.y holiday park or marina.